Equipment-first troubleshooting library

General Specialist Engineer

A searchable catalogue for venue equipment. Each physical item gets a compact card and its own page. Repeat faults are stored as issue briefs with symptoms, suspects, expandable resources, and final solutions.

Choose equipment card Report a new issue

Search catalogue

Find a venue, asset, part code, or symptom

Dedicated equipment pages

Choose the piece of equipment

Compact cards show the venue, equipment name, make/model and current issue so staff can quickly open the right troubleshooting page from a phone or laptop.

POLAR GL016-06 fridge rating label

Bunk Manchester · Fridge / refrigeration

POLAR GL016-06 back bar cooler

Venue
Bunk Manchester
Address
48 Portland Street, Manchester M1 4QU
Serial
CK220400236
Open issue
Lighting fault — new switch tried; order LED bar/light next
Lighting faultNot coolingLeakingDoor sealFan / compressor
Open fridge page
Star Micronics TSP100IIIBI settings print

Bunk Derby · Printer / delivery platform

Uber Eats Star Micronics TSP100IIIBI printer

Venue
Bunk Derby
Location
Kitchen delivery printer station
Serial
2550420091302345
Status
Resolved for now / monitor
Feed jamPartial printOrange lightBluetoothPaper roll
Open printer page
Blizzard BF1SS freezer rating label

Bunk Derby · Freezer / refrigeration

Blizzard BF1SS open-stock freezer

Venue
Bunk Derby
Location
Open-stock freezer / frequently used cooking stock
Serial
6609 1420 2008 0511
Open issue
Not reaching target temp after defrost
Not holding tempEvaporator iceCondenser airflowDoor gasketOverloaded stockController / probe
Open freezer page
Blizzard LS60 freezer rating label

Bunk Loughborough · Freezer / refrigeration

Blizzard LS60 upright freezer

Venue
Bunk Loughborough
Location
Kitchen / Freezer 3
Serial
D2208BZ05WF60S404
Open issue
Frost build-up / door gasket
Frost build-upDoor gasketNot holding tempHinge / door alignmentController
Open freezer page
Multiplex Optima 7 postmix cooler with engineer overflow tube

Bunk Manchester · Postmix / drinks dispense

Abevco Multiplex Optima 7 postmix cooler

Venue
Bunk Manchester
Address
48 Portland Street, Manchester M1 4QU
Location
Postmix / syrup BIB station
Serial
20170920G014
Status
Monitoring overflow · gun resolved
Overflow leakFan noiseSticky gunOverheatingWater bathCarbonator / sodaCondenser fan
Open postmix page
Bunk Loughborough hand-wash sink waste top screw

Bunk Loughborough · Plumbing / hand-wash sink

Hand-wash sink waste / drain

Venue
Bunk Loughborough
Address
18 Market Place, Loughborough LE11 3EA
Location
Hand-wash sink · exact station to confirm
Open issue
Leak persists after tightening top waste screw
Waste leakTrap washerCompression jointBlocked trapTap leakWall outlet
Open sink page
Bunk Lower Parliament shared drain pipework with water on floor

Bunk Lower Parliament · Plumbing / shared drainage

Ice machine / sink / glasswash shared drain

Venue
Bunk Lower Parliament
Address
Lower Parliament Street / Nottingham area · confirm
Location
Under-counter ice machine, sink and glasswash drainage
Open issue
Multiple leak points suspected on shared waste pipework
Shared drain leakCompression washersTrap / manifoldIce machine drainGlasswash hoseBlocked wastePipe fall/support
Open drainage page
TCL 9132G Uber Eats tablet device details

Bunk Lower Parliament · Tablet / delivery platform

Uber Eats TCL 9132G tablet

Venue
Bunk Lower Parliament
Location
Uber Eats / delivery order station
Make/model
TCL 9132G · Android 11
Open issue
Will not charge higher than around 75%
Charging cappedBattery protectionAndroid EnterpriseCharger / cableUSB portUber support
Open tablet page

Venue grouping

Current logged venues

Equipment can be grouped under venues, then each asset can hold many issue logs over time.

Bunk ManchesterPOLAR GL016-06 fridge · lighting fault · open — replacement switch fitted but still not working; order AL100 / matching 12V LED freezer lamp next
Bunk DerbyUber Eats Star TSP100IIIBI printer · partial print/feed jam · resolved for now
Bunk DerbyBlizzard BF1SS open-stock freezer · not reaching target temperature after defrost · open — check set point, airflow, condenser, door seal, load pattern and fan/ice return
Bunk LoughboroughBlizzard LS60 freezer · frost build-up / door gasket · open
Bunk ManchesterAbevco / Multiplex Optima 7 postmix system · overflow leak monitoring + resolved loose condenser fan noise + resolved sticky M4 postmix gun · similar setup across sites
Bunk LoughboroughHand-wash sink waste/drain · leak persists after top screw tightened · open — inspect/replace waste seal, trap washer, or full trap kit
Bunk Lower ParliamentIce machine / sink / glasswash shared drain · multiple leak points suspected · open — inspect compression washers, traps, manifold, pipe support/fall and downstream blockage
Bunk Lower ParliamentUber Eats TCL 9132G tablet · charging capped around 75% · open — check battery protection / managed-device charge limit, charger, cable, USB port and heat

For future reports

Issue brief template used on every equipment page

Each issue is now summarised in the same four-part format. The detailed manuals, evidence and handover notes remain below, but the top of each page stays quick to scan.

01

Venue / exact location

Site, room, station, access notes, and directions if an engineer needs them.

02

Equipment identity

Make, model, serial, asset tag, rating label/settings print, and photos.

03

Expandable resources

Manual/how-to, troubleshooting tests, diagram/exploded view, parts and supplier sources stay collapsed until needed.

04

Solution / outcome

Final repair, workaround, replacement part, engineer diagnosis, and monitoring status are kept for repeat faults.