1Confirm set point: hold set for 3 seconds, check target is around -19°C, then save and wait.
2Run a clean pull-down test: empty/low stock, door closed for 2–4 hours, log display every 30 minutes.
3Check airflow: do not overload shelves, keep fan vents clear, leave gaps around stock and rear wall.
4Check condenser/ventilation: clean dust from condenser and ensure heat can escape around the unit.
5If still stuck around -15°C, check gasket/door, evaporator fan/ice pattern, probe accuracy, then call engineer.